Cannot create apps on european cluster

Hi, I’m getting errors when I want to create a new app on the European cluster. The error has been logged with ID 428441D7-AB74-68EC-FFAB-E67332BD4F00.

I can however create apps on the US cluster, but since I’m in Europe I cannot use the US cluster for production purposes because of GDPR.

I have also created a new account in a different browser (which was previously not used for backendless) and retried - same error.

Am I doing something wrong?

Hello @Michiel_Prins,

Welcome to our community and thank you for trying out Backendles!

Thank you for reporting this issue!
Our team is already aware of this issue and in the process of fixing it.
The internal ticket ID is BKNDLSS-24714.
We are sorry for the inconvenience.

I will let you know here once it is fixed.


Hey @Michiel_Prins ,

we have fixed this issue.
Could you please check if you able to create app now?


Yes it is working again, thank you!

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