Cannot deploy cloud code Error UID: `96A30815-6008-3F11-FF3C-A0F8054E5100`

Application ID: EEE25B20-17FA-97DD-FF29-EC45A5072A00
Error UID: 96A30815-6008-3F11-FF3C-A0F8054E5100

Backendless encountered an error while handling the request. An internal trouble ticket with ID 96A30815-6008-3F11-FF3C-A0F8054E5100 has been created and we will be investigating the issue.
RedisSingleConnectionPoolcan not create connection for [RedisConnectionProperties(type=blDebug, cluster=false, hostAndPort=Optional[cloud-redis-debug.us.backendless.com:6379], clusterNodes=null, publicHost=Optional[cl.backendless.com], password=null, sentinels=null, sentinelSSL=false, sentinelPassword=null, sentinelMasterName=null, poolSize=200, ssl=false)].
java.lang.RuntimeException: RedisSingleConnectionPoolcan not create connection for [RedisConnectionProperties(type=blDebug, cluster=false, hostAndPort=Optional[cloud-redis-debug.us.backendless.com:6379], clusterNodes=null, publicHost=Optional[cl.backendless.com], password=null, sentinels=null, sentinelSSL=false, sentinelPassword=null, sentinelMasterName=null, poolSize=200, ssl=false)].
	at com.backendless.lettuce.LettuceConnectionPool.getBaseConnection(LettuceConnectionPool.java:85)
	at com.backendless.lettuce.single.RedisSingleConnectionPool.getConnection(RedisSingleConnectionPool.java:91)
	at com.backendless.servercode.deploy.logger.RedisDeployLogger.write(RedisDeployLogger.java:141)
	at com.backendless.servercode.deploy.logger.RedisDeployLogger.info(RedisDeployLogger.java:52)
	at com.backendless.servercode.deploy.logger.RedisDeployLogger.finishAndPersist(RedisDeployLogger.java:96)
	at controllers.console.ServerCode.lambda$deployDraft$1(ServerCode.java:165)
	at com.backendless.async.BackendlessExecutorService.lambda$submit$0(BackendlessExecutorService.java:75)
	at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1700)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
	at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: io.lettuce.core.RedisConnectionException: Unable to connect to cloud-redis-debug.us.backendless.com:6379
	at io.lettuce.core.RedisConnectionException.create(RedisConnectionException.java:78)
	at io.lettuce.core.RedisConnectionException.create(RedisConnectionException.java:56)
	at io.lettuce.core.AbstractRedisClient.getConnection(AbstractRedisClient.java:330)
	at io.lettuce.core.RedisClient.connect(RedisClient.java:216)
	at io.lettuce.core.RedisClient.connect(RedisClient.java:201)
	at com.backendless.lettuce.single.R

Problem description

Describe what you did in console that led to the error. Please provide a description of what actually happens. Be descriptive: “it doesn’t work” does not describe what the behavior actually is. This will help us with reproducing the problem.

Steps to reproduce

Please describe steps to reproduce starting from the first action.

  1. Edit a cloud code API endpoint with changes
  2. Clicked the deploy model button in top right

Hi @Tim_Jones

We apologize for the inconvenience.
The fix has been made.
Could you check and confirm that everything is okay?

Regards,
Viktor

@Viktor_Mudrevsky

I haven’t had any issues since. Thank you.

Tim