Cannot export the table to excel format

Screenshot 2024-11-28 at 1.53.57 AM

i dont understand my was being blocked. I can log in, using API call.
My app ID is 274802FD-B716-B2F3-FFDA-5915D374FC00.
I am using Tier 2 scale fixed plan.
Could you please give me a help?

I just tried exporting one of the tables and didn’t see any issues: