Cannot find module error

Hello all,

This error has been popping up quite frequently today and we are not sure what this means. Can anyone explain what it means and what we should do to resolve it?


APP ID: 4A47197B-AE30-FA84-FF56-0071F4010900

Hello @DALDE_John

I am very sorry to hear that you are encountering this error. Can you describe the approximate steps when this error occurs?


Hi @Inna_Shkolnaya ,

We are not sure what caused this error as it randomly popped up in our feed. It happened at around 8:22 AM UTC and it looks like it occured within our timer called usersUpdate

So far, it has not occured again but we just want to make sure that we have a solution to this error when it occurs again.


The error indicates that you are missing the …/models/availabilities.js file in his app files. Can you verify that this file is in your application?