Cannot pay with my card

Added card successfully, eventhough it is recognised as Master Card, not Visa (it is Visa). But when trying to pay for Unlimited users feature it says “Remote database is not available”. Please help.

Hi Rinat,

Does it still reproduce? If yes, please provide you application ID.

I am also getting this error.

Please let us know your application ID, so we can look into it from the server-side.

Application ID: 64DFF9D4-7CB2-584C-FF07-74F886617400

Hi Phil,

This should be fixed now. Please try.