Cannot Preview

Bug
1

Application ID: 805D40F0-0EA7-404A-FFC8-A4A4CD931000

Status Code 500 (Internal Server Error)

Clicked on Preview

Get timeout error

Problem description

Describe what you did in console that led to the error. Please provide a description of what actually happens. Be descriptive: “it doesn’t work” does not describe what the behavior actually is. This will help us with reproducing the problem.

Steps to reproduce

Please describe steps to reproduce starting from the first action.

  1. Click on preview
2

Hi Guy,

If your application is hosted in the EU zone, we’re working on a service outage that may impact your app. I apologize for the inconvenience this has caused you.

Regards,
Mark

3

Hi Mark,

Still cannot preview. Gives me a timeout error:

  1. Click to preview
  2. Preview page opens
  3. Site took too long to reach

Only for Backendless Subdomain: nicedirt.backendless.app
Application ID: 805D40F0-0EA7-404A-FFC8-A4A4CD931000

This started yesterday morning. My other APPS on European cluster work fine. Only nicedirt cannot get to preview.

Just tried again: Now getting server timed out error. I assume this is a problem with the European cluster.

Thanks & Regards,
Guy

4

Hi,

Still getting a

This site can’t be reached

nicedirt.backendless.app took too long to respond.

Try:

ERR_CONNECTION_TIMED_OUT

Kind Regards,
Guy

5

Hi Guy,

Please try again; it should work now. There was a problem with the domain name mapping.

Regards,
Mark