Cannot purchase single incident support

Hi I have a problem with deploying a service that has been working fine in development and tried to buy Single Incident Support. It spins for a while and then vanishes, no error is given, but no confirmation either!

Michael,

What is your application ID?

Regards,
Mark

Also, I recommend reaching out to sales@backendless.com first, to make sure the problem you’d like to get solved through single incident is covered by that type of support.