Can't acces my app

Application ID: null
Error UID: DBE39CD7-7C44-41B4-A422-9C6349E4EC72

Backendless encountered an error while handling the request. An internal trouble ticket with ID bl-server:DBE39CD7-7C44-41B4-A422-9C6349E4EC72 has been created and we will be investigating the issue.
org.hibernate.exception.SQLGrammarException: could not extract ResultSet
javax.persistence.PersistenceException: org.hibernate.exception.SQLGrammarException: could not extract ResultSet
	at org.hibernate.internal.ExceptionConverterImpl.convert(ExceptionConverterImpl.java:154)
	at org.hibernate.query.internal.AbstractProducedQuery.list(AbstractProducedQuery.java:1626)
	at org.hibernate.query.Query.getResultList(Query.java:165)
	at com.backendless.datamodel.main.dao.ApplicationDao.lambda$findByDeveloperId$11(ApplicationDao.java:172)
	at com.backendless.datamodel.main.dao.MainJpaContext.executeSync(MainJpaContext.java:69)
	at com.backendless.datamodel.main.dao.MainJpaContext.execute(MainJpaContext.java:43)
	at com.backendless.datamodel.main.dao.ApplicationDao.findByDeveloperId(ApplicationDao.java:166)
	at com.backendless.management.myapplication.MyApplicationService.lambda$getApplicationsForCurrentZone$3(MyApplicationService.java:251)
	at com.backendless.datamodel.main.dao.MainJpaContext.executeSync(MainJpaContext.java:69)
	at com.backendless.datamodel.main.dao.MainJpaContext.execute(MainJpaContext.java:43)
	at com.backendless.management.myapplication.MyApplicationService.getApplicationsForCurrentZone(MyApplicationService.java:249)
	at controllers.console.MyApplication.lambda$getApplications$0(MyApplication.java:103)
	at com.backendless.datamodel.main.dao.MainJpaContext.executeSync(MainJpaContext.java:69)
	at com.backendless.datamodel.main.dao.MainJpaContext.lambda$execute$0(MainJpaContext.java:37)
	at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1768)
	at com.backendless.async.BackendlessExecutorService.lambda$execute$1(BackendlessExecutorService.java:153)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
	at java.base/java.lang.Thread.run(Thread.java:840)
Caused by: org.hibernate.exception.SQLGrammarException: could not extract ResultSet
	at org.hibernate.exception.internal.SQLExceptionTypeDelegate.convert(SQLExceptionTypeDelegate.java:63)
	at org.hibernate.exception.internal.StandardSQLExceptionConverter.convert(StandardSQLExceptionConverter.java:37)
	at org.hibernate.engine.jdbc.sp

Problem description

Describe what you did in console that led to the error. Please provide a description of what actually happens. Be descriptive: “it doesn’t work” does not describe what the behavior actually is. This will help us with reproducing the problem.

Steps to reproduce

Please describe steps to reproduce starting from the first action.

  1. can’t enter backendless

Hello @Paulo_Mira

We apologize for the inconvenience. We are already looking into the problem. Solving this problem is of the highest priority for us.

Regards,
Inna

@Paulo_Mira

Problem solved. Can you check and write that everything is working for you?

Regards,
Inna

Hi Inna.

It seems to be working fine - thanks!
Actually it goes really fast now, as opposed to the past few days where it was going slowish.

Thanks again,

Paulo