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Can't add additional users to my app


(Chris) #1

I cloned my existing app to create a development environment but when I do this the newly cloned app has only 1 team member and that team member doesn’t have access to add additional users. So I can’t add additional team members because because I don’t have permission and I am the only user on the team so there’s no other user with additional access who can either invite other team members or update my own security settings so I can add team members myself.


(Mark Piller) #2

Hi Chris,

What is your app id?

Regards,
Mark


(Chris) #3

App ID: 2DEFF0B8-7EA9-971E-FF2E-7D3F8CAD2A00

Thats the ID for the app that has no team member with full modify permission


(Sergey Chupov) #4

Actually there is one developer with full permissions in the app you provided, and I guess it is you:


(Chris) #5

Looks like someone made a change to give me full permissions.

Please make the same change on my other app with ID: 2D5E4E14-7AC6-5DA8-FF4E-03394E386B00
image|690x76


(Sergey Chupov) #6

Yes indeed, I found out that Mark changed the permissions in that app. I also just changed them in the one you provided second. Please confirm if everything is OK now.


(Chris) #7

Looking good, all set now. Thanks as always for the quick response!


(Chris) #8

having the same issue on 2 additional app clones I created

App ID 1:A1781F4F-6E4D-F473-FFC1-C9490727CA00
App ID 2:94EC3024-3C3D-6D28-FF3B-CF9624827600


(Mark Piller) #9

I made the change in the system, you should see it reflected in your apps by tomorrow morning.