Can't connect to Zapier - No application showing

I am testing the Zapier integration, and I seem to not get any application showing (see image).

I am pretty sure I have logged in using the correct credentials. Any ideas?

Hi Bob,

Are your apps in the US or the EU cluster? I believe Zapier defaults to the US and if the app is in EU, you would need to change the base URL.

Regards,
Mark

it’s EU, can you clarify what you mean by change the base URL?

I am checking… Will let you know as soon as I get an answer from the team.

Hi Bob,

We need to make an update that will let you choose a hosting cluster. Right now, our Zaprier plugin communicates only with the US cluster. The change will let you choose any of our clusters and pick an app. I apologize for the inconvenience this has caused you.

Regards,
Mark

Ok, I’ll wait with that one then.

Hi Mark - just want to follow up with this one to see if the update to allow Zapier plugin to work with EU cluster will be coming soon. I am in need to building some Salesforce & Xero integrations and want to know if I should instead see if I connect to SF and Xero directly.

Many thanks in advanced.

Hi Bob,

I checked the status of the issue. The bug has been fixed and is in the QA right now. I have asked to expedite it so you can start using the functionality in the EU cluster.

Regards,
Mark

Awesome, then I will wait for this to come through. You guys are amazing as always.

Hello @Bob_Leung

Apologies for the long wait. You can now see applications from all Backendless clusters in Zapier. Please let us know if this works for you.

Regards,
Inna

Will test thank you.