Can't log into my app coz can't reach backendless

We get the Error: Custom logic execution has been terminated because it did not complete in permitted 5 seconds

Are you the developer of the app or a user of the app?

Product Manager …Any idea what is the issue?

The error indicates that the server-side logic your developers deployed in Backendless takes more than 5 seconds to run. The 5 seconds limit is provided in the free tier. When the code takes longer than 5 seconds, you can purchase a Function Pack to extend the execution time to 20 seconds.

Understand. Tho anything over 5 sec is not ideal anyways.