Can't Login - Subdomain changed? Springboard Phased Out?

REST
1

Hi there, it was working yesterday…
but today 1st of January 2024, both my springboard plans are gone, including the one I paid $50 for, i didn’t receive an email in regard to this either… and what is worse is that the free plan is not allowing my program to do a simple user account login…

calswim.backendless.app is apparently my new subdomain???, and was causing the error...
(i think i mixed up at first reporting the bug. cus i have 2 subdomains with 2 seperate applications)

HttpError:HttpSendRequest: The host name in the certificate is invalid or does not match

json_encode(async_load) = {"response_headers":27.0,"http_status":200.0,"url":"https:\/\/calmswim.backendless.app\/api\/users\/login","id":5.0,"status":-1.0,"result":""}

I HAVE NO IDEA WHY IT’S HAPPENING APART FROM THE DATE COINCIDES WITH 1ST JANUARY (Springboard Phases Out)

UPDATE:
I tried changing from https to http
and i get


json_encode(async_load) = {"response_headers":27.0,"http_status":405.0,"url":"http:\/\/calmswim.backendless.app\/api\/users\/login","id":5.0,"status":0.0,"result":"<!DOCTYPE HTML PUBLIC \"-\/\/IETF\/\/DTD HTML 2.0\/\/EN\">\n<html><head>\n<title>405 Method Not Allowed<\/title>\n<\/head><body>\n<h1>Method Not Allowed<\/h1>\n<p>The requested method POST is not allowed for the URL \/api\/users\/login.<\/p>\n<\/body><\/html>\n"}
2

Hello,

I can confirm that as of January 1, 2024, we have discontinued the Springboard plan. We’ve provided information about this change through various channels, including an announcement on our official blog and through email notifications.

Applications previously on the Springboard plan have been automatically shifted to our Free plan. Please be aware that this change means your app is now under the Free plan’s specific restrictions and limitations.

Concerning the issue you mentioned, it seems related to the custom domain certificate not functioning correctly. Under the free plan, unfortunately, support for certificates on custom domains is not available. To assist you further, could you please provide your application ID? I’m here to help.

Best regards,
Mark

1 Like
3

Application ID is FF55A111-06AF-7EB1-FFDE-B5B62760CA00

I shall try to revert to not use subdomain :slight_smile:

EDIT:
SWEET! I used the old base_url and it worked!

bl_base_url = "https://api.backendless.com/" + bl_app_id + "/" + bl_secret + "/";

THANKS MARK

4

I checked the app and do not see any custom domains assigned to it.

The base_url you assign is definitely one of the ways to go. Alternatively, you could use the backendless.app subdomain assigned to your app (you can see it in the Manage > App Settings > Custom Domains section. When you use that option, you do not need to add app ID and API key into the endpoint URL.

1 Like