Can't register a device after deleting a device from the console

Messaging Service
1

Hi
I don’t know if this is expected behaviour but after registering a device (with latest Android SDK) for messaging, if I delete it using the console, I cannot longer register it from the phone. I don’t get any error message in the callback but it doesn’t show in the web console.
Any ideas?

2

Hi Israel!

This issue was fixed in latest release of android SDK.
We will update it tomorrow.

Regards,
Kate.

3

Awesome!!
I’ll keep an eye on it.

Just out of curiosity, why are you guys not updating the release in JCenter (or maven repository)?

4

Hi,

I’m currently having a similar problem using the REST API. I had previously been able to register multiple iOS devices, however today the same (unmodified) call is consistently returning the following error:

code = 5043 [0x13b3]
message = “Could not register channel”

I had manually removed the devices using the Messaging part of the Web Console.

I am attempting to register to the default channel (by not passing any channel names along with the request). I had however passed an expiration timestamp.

Any ideas as to what’s happening? Has something changed recently that i’m unaware of?

Cheers,
Grant.

5

Hi Grant,

Any chance you could try again? We had a malfunctioning server in the cluster that some [sticky] requests were routed to. The problem had been resolved.

Regards,
Mark

6

Hey Mark,

Yeah that sounds consistent with what i’ve been seeing. I tried it a couple of days later and the code executed as expected (successfully registering devices i’d previously removed).

Cheers!