Cant upgrade from spring board

Bug
1

Application ID: BBC4C8BE-6E60-4361-8559-EC9B388144C4
Error UID: 3fc894c3-82ee-4b4e-9899-2ab0e6898974

Internal Server Error with ID 3fc894c3-82ee-4b4e-9899-2ab0e6898974. The development team is already aware of this fault and is working on a fix.

Problem description

Describe what you did in console that led to the error. Please provide a description of what actually happens. Be descriptive: “it doesn’t work” does not describe what the behavior actually is. This will help us with reproducing the problem.

Steps to reproduce

Please describe steps to reproduce starting from the first action.

  1. be on spring board plan
  2. click on preview and switch
  3. error dialog appears
2

Hello,

What plan do you need to upgrade the app to?

Regards,
Mark

3

Hi, i needed to upgrade to Cloud 9, using the same card on file already, thanks!

4

The app has been switched to Cloud9. The system charged a prorated fee of $5.78 for the time between today and January 8th. The renewal date on the app is January 8, this is when it will charge the full monthly fee for the plan.

Regards,
Mark