{"code":6007,"message":"The specified resource was not found","errorData":{}}

General
1

I build a CSV file using the marketplace plugin list2csv method, and then open a new browser window to the created CSV, which triggered a download -

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This as worked fine for months/years, but stopped working in the last few days or so. I can see the files from the console, and if I access the backendless link for the file, it gets downloaded. I can’t seem to access it through my custom domain any longer.

2

Hello @Tim_Jones

Thanks for the report! To help us investigate, could you clarify a few things:

  1. Steps to reproduce – Can you describe the exact sequence of actions that leads to the error? (e.g., trigger the plugin → call list2csv → open URL → error appears)

  2. File name / path – What is the name or path of the CSV file being generated? Does the error occur with any file, or only specific ones?

  3. Custom domain URL – What does the URL look like when you try to open the file through your custom domain? (You can redact sensitive parts)

  4. Screenshot clarification – In the screenshot you attached, which service/method is shown? Is it the list2csv call itself, or the subsequent file open/download step?

  5. Recent changes – Were there any changes on your end around the time this stopped working (domain settings, SSL certificate, etc.)?

The Backendless file URL still works, so the issue seems to be specific to the custom domain routing — any additional context would help narrow it down quickly.

Regards,
Volodymyr