Could not parse request with message

File Service
1

Hi,

Over the last week or so, I have been having random errors when users try to either upload a file or delete a file.

The error reads :
Error: Could not parse request with message: , status code 404, headers POST
or
Error: Could not parse request with message: , status code 404, headers DELETE

The status code 404 is strange, since the file exists and is there.

I am using Codeless if that matters.

And I can’t really understand what is wrong, since there is precisely no message provided.

Has anyone experienced this lately ?

And Backendless team, do you have any clue as to what could be causing this ?

Thanks

2

Hi @Nicolas_REMY

Could you please provide steps to reproduce the error?

3

Hi @vladimir-upirov ,

I have prepared a page where you can see the issue by pressing on a button.

App ID = D7075715-5086-625A-FFAB-39C2F40FB200

Page = demo

This button tries to delete a file, and it results in a 404 error.

image
image1184×170 46.9 KB

However, the file exists : I can open it and so can the logic !

image
image1424×850 77.2 KB

Thanks if you can have a look.

4

Hello @Nicolas_REMY,

Thanks for these details, I was able to reproduce the issue and created an internal ticket to investigate it.

Regards,
Olha

6

Thanks @olhadanylova .

In the meantime, if you have a workaround it would be great to know, because users are telling me “It doesn’t work”, either when saving a file or deleting it.

7

As for now, I can advise to use the HTTP/s block from the Network API + Deleting a File API for this.

1 Like
8

Hello, @Nicolas_REMY.

I made a correction, please check from your side.

9

The problematic file from the demo example was successfully deleted. I will keep a lookout for other issues.

Thanks.