CraftMyPDF Timeout Error

[Richard_Munger]

I have installed CraftMyPDF, have defined a template and have defined fields within the template. When I test the template on the CraftMyPDF.com site, it populates correctly. When test the service from Backendless/Cloud Code/CraftMyPDF/Invoke, I get a timeout error.
[SERVER_CODE | ERROR | [4151518] Task execution is aborted due to timeout]

Any ideas as to the cause?

[Serhiy_Melnychuk]

Hi, @Richard_Munger

Please provide your appId

Regards,
Serhiy

[Richard_Munger]

Subdomain: perkycollar.backendless.app

App ID: DEC6B808-645B-7B62-FF97-8D7C3B617700

[Serhiy_Melnychuk]

Сan you provide specific steps (body) to reproduce?

[Richard_Munger]

1. Select Cloud-Code from Backendless Menu

2. Select CraftMyPDF

3. Select method GenerateDocument. You will be placed into “Parameter Options”

4. Select Sample Schema to populate the fillable Schema Options
   {
   “templateId”: " 6d977b23a0deb8b8",
   “data”: {
   “ClientAddress”: “47 Fillmore Ave, Columbia, SC 78999”,
   “EffectiveDate”: “11/24/2023”,
   “NAME01”: “Diversified Plastics”,
   “NAME02”: “Diversified Plastics”,
   “NAME03”: “Robert Taylor”,
   “Signature”: “”
   },
   “outputFile”: “modifiedpdf.pdf”,
   “isCmyk”: false,
   “imageResampleRes”: 0
   }

5. Click on INVOKE button to test.

[mark-piller]

Cloud Code/logic deployed in Backendless is subject to the runtime restriction. This applies to the services deployed from the marketplace. This restriction is described on the pricing page

:

If a service call is not completed within the allocated time, it will result in an exception. This restriction can be removed by adding the following extension from the Marketplace:

Regards,
Mark