CRM APP Template

Application ID: null
Error UID: 2745A90F-26DA-6464-FFF5-4977BBE79C00

Backendless encountered an error while handling the request. An internal trouble ticket with ID 2745A90F-26DA-6464-FFF5-4977BBE79C00 has been created and we will be investigating the issue.
java.net.UnknownHostException: bl-billing
net.jodah.failsafe.FailsafeException: java.net.UnknownHostException: bl-billing
	at net.jodah.failsafe.FailsafeExecutor.call(FailsafeExecutor.java:386)
	at net.jodah.failsafe.FailsafeExecutor.run(FailsafeExecutor.java:212)
	at com.backendless.services.billing.BillingInteractor.createSubscription(BillingInteractor.java:128)
	at com.backendless.services.billing.BillingInteractorCacheDecorator.createSubscription(BillingInteractorCacheDecorator.java:49)
	at com.backendless.management.myapplication.MyApplicationService.createTrialSubscription(MyApplicationService.java:669)
	at com.backendless.management.myapplication.MyApplicationService.createFromBlueprintWithoutCheck(MyApplicationService.java:425)
	at com.backendless.management.myapplication.MyApplicationService.createFromMarketplace(MyApplicationService.java:443)
	at controllers.console.MyApplication.lambda$addApplication$6(MyApplication.java:188)
	at com.backendless.async.BackendlessExecutorService.lambda$submit$0(BackendlessExecutorService.java:106)
	at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1700)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
	at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: java.net.UnknownHostException: bl-billing
	at java.base/java.net.InetAddress$CachedAddresses.get(InetAddress.java:797)
	at java.base/java.net.InetAddress.getAllByName0(InetAddress.java:1509)
	at java.base/java.net.InetAddress.getAllByName(InetAddress.java:1368)
	at java.base/java.net.InetAddress.getAllByName(InetAddress.java:1302)
	at org.apache.http.impl.conn.SystemDefaultDnsResolver.resolve(SystemDefaultDnsResolver.java:45)
	at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:112)
	at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:376)
	at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:393)
	at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
	at org.apache.http.impl.execchain.ProtocolExec.execute(Protoco

Problem description

Describe what you did in console that led to the error. Please provide a description of what actually happens. Be descriptive: “it doesn’t work” does not describe what the behavior actually is. This will help us with reproducing the problem.

Steps to reproduce

Please describe steps to reproduce starting from the first action.

Hi, @alexandre_guedes

Welcome to the community and thanks for trying out Backendless!
Please provide us with steps on how we can reproduce the issue? Did you just install the app or perhaps do something else?

Regards,
Marina