guys there are problems with emails in Backendless.
First of all, this functionality always worked, and I get it that I can go to Files and do it manually, but please note that backendless says “you will receive an email” and nothing is received.
More importantly, since this issue showed up, the password reset also stopped working, so if a user uses the password reset, they get correct notification that they will receive an email (so the operation on backendless seems to work), but no email is received (and yes we’ve checked spam, etc.).
All of our users are experiencing this issue, which is happening more or less since the latest servers problems a few weeks back and when I messaged you here as I had noticed the data export was also not sending an email.
This needs to be fixed, otherwise all users that use the password reset are just locked out since no email is received.
Please look into this ASAP.