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Data lost

(Mark Piller) #23


We scanned our access logs and see that a request to remove all objects from the Users table was executed today at 09:01:43. The IP address where the request came from is The IP address matches many other requests accessing the console. Here’s a line from the access log: - - [31/Jan/2019:09:01:43 +0000] “DELETE /0C86C594-F05A-65BD-FF87
-235CF9B43B00/console/data/tables/Users/all HTTP/1.1” 200 0
 “” “Mozilla/5.0 (X11; Linux x86_64)
 AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36” “-”“-” “1.323"


(Triplogic Developer) #24

Thanks for helping me

(Triplogic Developer) #25

Can you restore the data please

(Mark Piller) #26

I wish we could. Unfortunately, there are no backups of your app. I am sorry about it. Please use the backup feature in console regularly to create your own backups.