I’m using the delivery of an email from UI Builder and it’s not working.
All the email under System Events works properly and the customs templates are not working, from the console or fro UI Builder same problem:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
elmundocondonbosco@gmail.com
host a2nlsmtpcp-v01.shr.prod.iad2.secureserver.net [198.71.232.0]
SMTP error from remote mail server after end of data:
552 5.2.0 HYD9me2rc5xGH :: CPANEL :: Message rejected for spam or virus content ::
Please include this entire message when contacting support ::
v=2.4 cv=bqKJuGWi c=1 sm=1 tr=0 ts=61216b0f p=7Zkkt82FAAAA:8 a=++jh7f9zlvUY/I7vBm8epA==:117 a=ZnVfyOrto4IJiMrA2l2YuA==:17 a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=MhDmnRu9jo8A:10 a=aIfRoFSeNCCaeSO-qp4A:9 a=_W_S_7VecoQA:10 a=QEXdDO2ut3YA:10 a=Y8rkDYqS8F5uULKVWvop:22 ::
100.00
Reporting-MTA: dns; a2plcpnl0022.prod.iad2.secureserver.net
Action: failed
Final-Recipient: rfc822;elmundocondonbosco@gmail.com
Status: 5.0.0
Remote-MTA: dns; a2nlsmtpcp-v01.shr.prod.iad2.secureserver.net
Diagnostic-Code: smtp; 552 5.2.0 HYD9me2rc5xGH :: CPANEL :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.4 cv=bqKJuGWi c=1 sm=1 tr=0 ts=61216b0f p=7Zkkt82FAAAA:8 a=++jh7f9zlvUY/I7vBm8epA==:117 a=ZnVfyOrto4IJiMrA2l2YuA==:17 a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=MhDmnRu9jo8A:10 a=aIfRoFSeNCCaeSO-qp4A:9 a=_W_S_7VecoQA:10 a=QEXdDO2ut3YA:10 a=Y8rkDYqS8F5uULKVWvop:22 :: 100.00
Also this same code in the same project is working properly with the same email server.
I was testing different things and same code, same email server with a email address outside my server it’s not working and email with a domain inside the server deliver the email OK.
The solution should be calling the GoDaddy support to check if it’s something there. But it’s not a Backendless problem at all.
Any suggestions ? Thanks, Mario
