Email send via Codeless stays 'in_progress'

Server Code Codeless
1

Trying to send email with attachement via Codeless component Send Email from Template.
I got response SHCEDULED but my email was not sent.

After a while i checked the message staus agian and all emails stays in status ‘in_progress’. SMTP log is empty.

{“sendingTimeInMillis”:null,“failedSendsAmount”:null,“errorMessage”:null,“messageId”:“mail:baf73552-bad2-40f0-bffd-5db3c4c5b1da”,“successfulSendsAmount”:null,“status”:“in_progress”}

What could be wrong? Ehy I dont see any error log?

app ID: 3551EF8F-C241-7579-FF0D-45ECE827AF00
Codeless Timer: OrderConfirmationTimer

UPDATE:

Problem happened only if I use attachement, see my screenshot. I want to put multiple attachement files as a list.

image
image1424×778 147 KB

Thank you.

2

Hello @Martin_Krajcir1

Thanks for reporting this, we are looking into it.
Could you please clarify what type/kind of file you use?

Regards, Vlad

3

I use file reference form my data table. File type is PDF. I found that reference to a file is full https path. How can I trim path in codeless to get only relative path for a file folder?

4

I found feature Custom Code component, so i write small relative path function there.

image
image1314×592 76.8 KB

This is solution for my case. But more SMTP logs will be helpfull to debug situation like this in case the attachement has wrong format.

1 Like
5

I agree with you, I just created an internal ticket BKNDLSS-27729 to discuss this improvement

Thanks!

6

@vladimir-upirov Also if file does not exists it should send email without that attachement. Now does not send email and does not log any error.

7

thanks, I just added this suggestion to the ticket