Support Topics Documentation Slack YouTube Blog

Email smtp get block from my web server

Are you looking for help?

This is a support forum for reporting issues related to Backendless services. Please note that due to our support policy we cannot provide you help with debugging your code, consulting in regards to any language or third-party library usage. For this kind of questions we recommend using more appropriate forums like Stack Overflow.

In order to suggest you a quality solution, we shall usually ask you to provide the details mentioned below first. Including them into your topic right away helps us to start investigating your issue much faster.

In case you have a suggestion or an idea, the details below are not always required, though still any additional background is welcome.

Backendless Version (5.x)
Client SDK (JS )
Application ID 519D3627-53FA-5FD5-FF77-E3BB5B7F6900
Expected Behavior

Please describe the expected behavior of the issue, starting from the first action.

  1. I’m using the email setting with smtp services ssl
  2. my email services from my web server is blocking the backendless ip after 3 time ( security)
  3. I need some ip or address api that my web server will know that its ok and will not block
    something unique

thanks a head :slight_smile:

@tomer_moas Hi!
So if I understand you correct, this is not Backendless issue, you need to configure your web server to allow Backendless requests. (https://api.backendless.com / https://backendless.com)

his thanks for the fast respond
I will send them your answer and will update if solved

:slight_smile: