Email smtp get block from my web server

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Backendless Version (5.x)
Client SDK (JS )
Application ID 519D3627-53FA-5FD5-FF77-E3BB5B7F6900
Expected Behavior

Please describe the expected behavior of the issue, starting from the first action.

  1. I’m using the email setting with smtp services ssl
  2. my email services from my web server is blocking the backendless ip after 3 time ( security)
  3. I need some ip or address api that my web server will know that its ok and will not block
    something unique

thanks a head :slight_smile:

@tomer_moas Hi!
So if I understand you correct, this is not Backendless issue, you need to configure your web server to allow Backendless requests. (https://api.backendless.com / https://backendless.com)

his thanks for the fast respond
I will send them your answer and will update if solved

:slight_smile: