Enabling/Disabling certain email templates doesn't save

User Service
1

I’m trying to disable certain email events like user registration and login, but when I select “Do not send email for the event”, my changes don’t get saved.

In fact, somehow the “User requests password recovery” option got disabled, and now I can’t enable it again. I’m making sure to click ‘Save’ after I make the change.

Please advise.

2

You do not need to click Save. When you select the checkbox right next to the drop-down list, it saves automatically. I just tried and it works from here. Here’s a video showing how I verified that it is working:
https://monosnap.com/file/bClWO7FhlO0DcetVTjgP6mE6ea7oOe

Regards,
Mark

3

I made a video too :slight_smile:

You can see that my selection just won’t save…

https://dl.dropboxusercontent.com/u/10067463/cature.mp4

4

Thanks for video, it is helpful to see it. Would it be possible to do another one with the Network tab of Chrome console open so I can see the requests being made?

5

Hope it helps…

https://dl.dropboxusercontent.com/u/10067463/capture2.mp4

6

Hi!
Do you have several versions in your app?

7

Hello - yes I have 3 versions.

8

Thanks! We were able to reproduce the problem, it is related to having multiple versions. This is the reason it worked for me - I had only one in that app. We’re working on a fix.

Regards,
Mark

9

Hi!
Could you try it again?

10

It works! Thanks for your assistance…