Error 5050 when trying to create user

REST
1

Backendless Version (3.x / 5.x, Online / Managed / Pro )

5.1.14

Client SDK (REST / Android / Objective-C / Swift / JS )

REST

Application ID

3366C94A-75B9-71A4-FF38-C7AA17919600

Expected Behavior

New user account shoud be created when the data string specified below is sent to the backendless server.

Actual Behavior

Please see below for log output:

Jun 15 09:48:52.834 *** Begin debug table print ***
table: 0x6000026106c0 {
[password] => “rrrrrrr”
[name] => “wfewfefe”
Jun 15 09:48:52.835 [usernameDisplay] => “wfewfefe”
[numberOfConstructedLevels] => 0
[email] => "fwff@eferferferf.com"
}

                *** End debug table print ***
                ********* URI: https://api.backendless.com/3366C94A-75B9-71A4-FF38-C7AA17919600/C00D9532-8146-7FB2-FFA4-9EE39BED8900/users/register
                ********* JSON: {"password":"rrrrrrr","name":"wfewfefe","usernameDisplay":"wfewfefe","numberOfConstructedLevels":0,"email":"fwff@eferferferf.com"}

Jun 15 09:48:54.254 *** Begin debug table print ***
table: 0x60000261f880 {
Jun 15 09:48:54.254 [errorCode] => “5050”
[error] => true
[response] => table: 0x60000261f880 {
}
}

                *** End debug table print ***
2

Hi exodeveloper

Accrording to the error code 5050 -

Unable to complete operation. Backend application is not properly configured. Contact the application developer and report a problem with Email Configuration

so, check your SMTP configuration

the whole list of error codes you can find here: Backendless Error Codes - Backendless SDK for JavaScript API Documentation

Also, I can see that you’ve got a “BeforeUserRegister” EventHandler, could you check logic there or try to just disable the handler

Event%20Handlers%20-%20BL%20-%20Quirkball_v4%20-%20Backendless%202019-06-15%2010-51-36
Event%20Handlers%20-%20BL%20-%20Quirkball_v4%20-%20Backendless%202019-06-15%2010-51-362746×1006 176 KB

Regards, Vlad

3

Hi,

I already saw what 5050 means but I have not changed anything in the configuration (or the app code) for a very long time now. This exact setup was working previously and I have not changed anything since then. I also tried to disable the trigger but it did not help.

Can you see any information about the failed signup call in your internal logfiles? I really have no idea where to begin…

EDIT: I can read/write data in the other tables so I know that my connection to Backendless works.

EDIT: Disabled “Require Email Confirmation” and it worked. Now checking with my mailserver provider to see what’s wrong.

4

Hi!

You may try to find out the reason of error you are getting by testing connection with smtp server in Backendless console:

https://monosnap.com/file/lAoXdc5JMjKV5mD6tA9x3YY5lbyAR4

If you are not getting a green “Success” popup - there’s a problem connecting to smtp you specified. The error message itself will give you a hint to the reason of the failure. Hope it helps

Anton