Error again sending a custom email with Mailgun

General
1

Hi,

I am facing a problem again with custom business logic sending custom emails. I am receiving again the same fault than before:

errorMessage	__NSCFString *	@"FAULT = '15000' [Custom business logic execution has been terminated because it did not complete in permitted time - 5 seconds] <Custom business logic execution has been terminated because it did not complete in permitted time - 5 seconds> "	0x000000012df20b40

I supposed it was fixed here:
http://support.backendless.com/t/sending-a-custom-email-with-mailgun

Please, can you fix this issue permanently?

Thanks,
Jose

2

Good morning,

Please, any update info about this issue?

Thanks,
Jose

3

I am managing a paid account in Backendless.

Please, any agent could give me a response for this issue?

Thanks,
Jose

4

Hi, Jose.

The internal ticket for this issue is BKNDLSS-12642
It’s priority has been changed to critical and it will be fixed as soon as possible.

5

Hi Anatolii,

Thank you very much for the info.

King regards,
Jose

6

Hi, Jose
If you plan to work with JS you have to choose JS instead of Java in Business Logic. Attached screenshot.

Screenshot (1).png
Screenshot (1).png934×555 43.8 KB

7

Hi Anatolii,

I am sure that the Business Logic was in JS before, because a few days ago I was able to send emails.

Now, I noticed that the Business Logic was in Java, I don´t know why.

OK, I changed to JS. In addition I had to deploy again the JS trigger to production mode through code runner.

At this moment, I can send emails.

But, I think maybe there is a bug in the console and switch the configuration because in this case why I was able to send emails in JS a few days ago?

Otherwise, thank you very much for your support, I will be looking forward about the configuration in the console due to custom business logic.

King regards,
Jose

8

Hi Jose,
Your issue should be fixed now, please verify.