Hi guys, I’m having a problem when try to save data on server.
The strange thing is that the same code works good with an app used only for testing but gives me the below message when I use my app in production.
The message is:
FAULT = java.lang.RuntimeException: com.backendless.util.BackendlessTimeoutException: Could not acquire lock <java.lang.RuntimeException: com.backendless.util.BackendlessTimeoutException: Could not acquire lock>
My app id is 235A9D5C-40D9-D888-FF05-4CF678D82800
Please let me know something about this error because I can’t pass to the next step of my update if I don’t solve this problem. Thanks
Hi guys, what’s happening here? Some months ago, when I asked for a question, I could receive an answer in a few minutes or hours.
I opened a new topic some weeks ago and I didn’t received any answer. Never.
Yesterday I wrote this topic and, until now, no answer yet.
Obviously I don’t want to solve my problem immediately but I think that an answer like “Hey, we are working on this” would be appreciated.
Ah, I’m a paying user.
I just have tried again with my test app and it still works good.
When I switch to my production app, I received the above error message.
Hi Francesco,
Please try again now and notify us about results.
Hi Artur…the problem still exists…I have tried again some minutes ago and it doesn’t work well. I’m trying to save some objects: sometimes the app save 1 object, sometimes it saves 3 objects and sometimes it doesn’t save anything…