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Error Code 6007 returned when requesting a file

(Steven S) #1

The following is being returned when a file is requested from public URL’s generated from the 4.0 dashboard.

{“code”: 6007,“message”: “The specified resource was not found”}

The App ID is: 2D7A90CF-1EF4-11A4-FF49-84D0177DA900

Everything has been working fine. Please advise.

Many thanks


(Steven S) #2

This is super important to resolve as this is impacting our customers on our paid application. Please anyone from Backendless able to support?

(Sergey Chupov) #3

Hi Steven,

Apologies for the delay, the internal task has already been created. The fix is expected to be done tomorrow or the day after.

(Steven S) #4

Thank you Sergey for the update. We can work with that and await confirmation.

(Steven S) #5

Hi please could you advise when the fix can be applied. This is impacting our users because documents are retrieved from Backendless. Many thanks.

(Sergey Kukurudzyak) #6

Hello, this fix will be available for an hour. I will additionaly notify you.

(Steven S) #7

Hi Sergey

Did you try messaging me yesterday as I don’t appear to have received anything from you? Just wanted to check which channel of communication you were using. Thanks.


(Sergey Kukurudzyak) #8

Hello, Steven

we have fixed issue with files, please check with your application. Sorry for the delay.

(Steven S) #9

Perfecto! Just tested and all is working. Thank you.