Error in facebook login

raul-claudino · July 14, 2015, 4:46am

I’m trying to setup the Facebook Login but I’m getting an error message after Facebook callback.

{“message”:“Not existing user token. Relogin user to update your user token”,“code”:3064}

I’m using loginWithFacebookSdk method and getting this error after BackendLess send the accessToken

accessToken: “CAAEsNYzLSiABADrmCEMBvKJNZAOhJY33yt005f2d3seYYaiZBHHQRuG8JW37BRbhFmoZB13wdtjEZCPcj1UAKqi8oDUZCXIKctfq9s5SH4EPSXZC9A8YhuLRFZBqG7IhT1eSYrq8qyUEWdWmfgEPdB4XBNawMdsByYuNDKLDuCOBiICbeVKdrBKhQ3rEfqCpXATeSbfc9yXsYIw5RK6RDgN”
expiresIn: 87863
signedRequest: “W_jG0dVfON01tvp6iG2sK7xJsrBsO4QCbSkut5V15SQ.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”
userID: “647144403”

Anyone could help me ? The app is setup OK on Facebook and BackendLess (API Key/Secret)

Ps: the step to authorize the app into Facebook is working fine

kate-maksimenko · July 14, 2015, 8:55am

Hi!

Could you check how login works for not social user?
Do you receive the same result?
Or this error reproduces only with loginWithFacebookSdk method?

Regards,
Kate.

raul-claudino · July 14, 2015, 12:55pm

Hello,

Yes, I got this error only in Facebook Login. The normal login works fine.
I am using the Javascript SDK Backendless.

kate-maksimenko · July 15, 2015, 7:36am

Could you provide part of your code which describes this issue?

raul-claudino · July 15, 2015, 1:04pm

var callback = function(e){
console.log(e);
};

Backendless.UserService.loginWithFacebookSdk(null, callback);

raul-claudino · July 18, 2015, 11:38am

Do you know if the problem is me or the Backendless?

raul-claudino · July 18, 2015, 1:36pm

Kate any news? I really need it and don’t know what’s happening.

eugene-yemchinsky · July 19, 2015, 6:47am

Hi, Raul.

Issue has been investigated,
internal ticket created.

alexandr-navara · July 23, 2015, 2:25pm

Hello, Raul!
This issue has been fixed.
Can you please recheck and inform us?

best regards,
Alex Navara

raul-claudino · July 23, 2015, 9:07pm

After I log in it returns this error: { code: 3022, message: “Unable to login user due to error: Could not approve social account.”, statusCode: 400 }

alexandr-navara · July 23, 2015, 11:18pm

Raul, can you try the following steps:

Create test folder in your backendless file service
Download this archive: https://api.backendless.com/9EA10D52-5324-160A-FF4A-EC9281929700/v1/files/jstest.zip
Unzip it and insert your application-id, secret-key and Facebook application key into index.html file
Upload files to single folder of your applications’ file service
Add develop.backendless.com to app domains section of your facebook application
Open index.html in browser
Open browser console and check the request result

Please, notify us about results.
Also, if it’s possible, try to login with another FB account.

best regards,
Alex Navara

raul-claudino · July 24, 2015, 12:29am

Portuguese translation for English:
“The URL entered is not permitted by the application configuration: One or more of the provided URLs are not allowed in the application settings. The URL must match the URL of the website or URL of the Canvas, or domain should be a subdomain of one of the application domains.”

raul-claudino · July 24, 2015, 1:05am

Now …

alexandr-navara · July 24, 2015, 1:16pm

Raul, we’ve reproduced this issue and we’re fixing it now.
Just to confirm: can you try to login as developer of the used facebook application and inform me about result?
Thanks!
Alex Navara

raul-claudino · July 24, 2015, 6:53pm

Alex,

I’m not a developer from this app on FB but it is already in live.

alexandr-navara · July 24, 2015, 7:56pm

Okay, it’s not necessary.
We shall release the fix in a few days and notify you about that.

raul-claudino · August 4, 2015, 1:45pm

Thanks Alex, I’ll be waiting.

alexandr-navara · September 3, 2015, 9:35am

Hi, Raul!

We’ve released the fix for this method.
Can you please verify?

regards,
Alex

raul-claudino · September 3, 2015, 2:08pm

Hi Alex,

My code:

Backendless.UserService.loginWithFacebookSdk([], new Backendless.Async(callback, callback, callback));

returns:
Object {message: “Internal server error with id 12998614-6C91-F0FA-FF02-BE34C095D700”, statusCode: 500}

What is the current version of backendless.js? I’m using 2.0.2 on my app.

alexandr-navara · September 3, 2015, 2:59pm

Hi, Raul!
Change [] to null as the first argument if you mean that there is no mapping.
Please, notify me about result.
Alex