Error while creating new app

Bug
1

Application ID: 8B68D16E-6CCF-4DE3-FFE7-ED69748FF000
Error UID: 2FAD3656-B979-6213-FF01-DA26AFE28500

Backendless encountered an error while handling the request. An internal trouble ticket with ID 2FAD3656-B979-6213-FF01-DA26AFE28500 has been created and we will be investigating the issue.
Error while committing the transaction
javax.persistence.RollbackException: Error while committing the transaction
	at org.hibernate.internal.ExceptionConverterImpl.convertCommitException(ExceptionConverterImpl.java:81)
	at org.hibernate.engine.transaction.internal.TransactionImpl.commit(TransactionImpl.java:104)
	at com.backendless.datamodel.dao.AbstractTransaction.commit(AbstractTransaction.java:103)
	at com.backendless.datamodel.main.dao.MainJpaTransaction.executeSync(MainJpaTransaction.java:146)
	at com.backendless.datamodel.main.dao.MainJpaTransaction.executeSync(MainJpaTransaction.java:90)
	at com.backendless.datamodel.main.dao.MainJpaTransaction.lambda$execute$0(MainJpaTransaction.java:52)
	at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1700)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
	at java.base/java.lang.Thread.run(Thread.java:829)
	Suppressed: java.util.concurrent.ExecutionException: javax.persistence.RollbackException: Error while committing the transaction
		at java.base/java.util.concurrent.CompletableFuture.reportGet(CompletableFuture.java:395)
		at java.base/java.util.concurrent.CompletableFuture.get(CompletableFuture.java:1999)
		at com.backendless.async.AsyncUtils.safeGet(AsyncUtils.java:52)
		at com.backendless.async.AsyncUtils.await(AsyncUtils.java:40)
		at com.backendless.management.myapplication.DeleteApplicationService.deleteApplication(DeleteApplicationService.java:188)
		at com.backendless.management.myapplication.DeleteApplicationService.deleteApplication(DeleteApplicationService.java:118)
		at com.backendless.management.myapplication.DeleteApplicationService.deleteApplication(DeleteApplicationService.java:113)
		at com.backendless.management.myapplication.MyApplicationService.deleteApplication(MyApplicationService.java:201)
		at com.backendless.management.myapplication.MyApplicationService.createApplication(MyApplicationService.java:350)
		at com.backendless.management.myapplication.MyApplicationService$$EnhancerByGuice$$84c3fe6.CGLIB$createApplication$0(<generated>)
		at com.backendless.management.myapplication.MyApplicationService$$EnhancerByGuice$$84c3fe

Problem description

Describe what you did in console that led to the error. Please provide a description of what actually happens. Be descriptive: “it doesn’t work” does not describe what the behavior actually is. This will help us with reproducing the problem.

Steps to reproduce

Please describe steps to reproduce starting from the first action.

2

Hello @Swapnil_Ghorpade

I apologize for the inconvenience. There is currently a problem with creating applications in EU-cluster. But you can create an application in US-cluster. The internal ticket BKNDLSS-29735 has already been created and it has the highest priority. We will let you know as soon as the problem is fixed.

Regards,
Inna

3

@Swapnil_Ghorpade

The problem has been fixed. Can you please check and write us if it works for you.

Regards,
Inna