Support Topics Documentation Slack YouTube Blog

Error while retrieving dataset

I get this error now while accessing my dataset from table doctorlist. It was workng fine until 2-3 hours ago when your maintenance started.
Please help.

Application Id : 55F928E7-9D6E-937F-FF72-80924AE09B00

Hello,

Our admins trying their best to return all performance to normal condition as soon as possible. Sorry for inconvenience.

Regards,
Olha

Ok. Thanks.

v5 should be stable now

Still getting the same error.

We’ve fixed the sql_mode issue, please try.

Regards,
Olha

Nope. Still not working.

Still the same error?

Yes.

Hi,

could you please share us with cURL of request to reproduce? (in DM if you want).
I just tried to retreive data from doctorlist table and had no issue with this.

Stanislaw

1 Like

We can reproduce this issue and we are working on it right now.

1 Like

I tried again and at first it showed same error but then it retrieved successfully in my next try. I will update if any issues come up again. Thanks for your time and help guys.

1 Like

Thank you for your response!

1 Like

Hello, I get the same error, and now it is not working yet

Hi @Joshua_Perez, what is your application ID? Also, if you happen to have a screenshot showing the error, it would be very helpful.

Regards,
Mark

I have this error message in my dashboard panel, and no app is working.

I hope this is fixed soon.

I have checked again and now seems it works.

Thanks, Joshua

Hi Facundo,

Could you please let me know your application ID?

Regards,
Mark

Hi,

App id: 8248EB33-6823-4940-9BAB-4775E408431A

Hi Facundo,

Could you please check again? It should be working now.

Regards,
Mark