Error with editing a UI Paragraph Component

@mark-piller

It appears that Backendless’ TinyMCE allowable monthly usage has been exceeded.

Can somebody please investigate this? :slight_smile:

Mike

Hello @Michael_Kadron

You found something we have missed. You are awesome and we appreciate you for reporting the issue.
I’ve created an internal ticket to investigate the issue and fix it.
We will let you know as soon as the issue is resolved.

Regards,
Volodymyr

@Volodymyr_Ialovyi

It’s a little annoying to not be able to edit certain parts of client’s websites for them because of this error.

Can we please have an update?

Thanks!

Mike

Hello, @Michael_Kadron

We are already resolving this issue, it will be done soon, we will additionally notify you on this ticket when it is implemented. Sorry for the inconvenience.

Regards,
Serhiy

Thank you for the update, @Serhiy_Melnychuk

Mike

@Serhiy_Melnychuk

It’s been 5 days since this issue was reported.

I assume that since this is taking so long, that y’all have decided to migrate from TinyMCE to something else (that’s more free). :slight_smile:

Can you please provide an updated estimated time of completion?

Note that this problem also effects the modification of email templates.

Thanks!

Mike

Hi @Michael_Kadron

The issue will be resolved in the near future, approximately on Monday, but possibly even today.

Regards,
Zahar

I’m getting the same error when editing an email template.

It’s working now. Thanks!