Backendless encountered an error while handling the request. An internal trouble ticket with ID bl-server:7B8DA7BF-A4A2-270F-FF82-5BFEB30FE400 has been created and we will be investigating the issue.
java.sql.SQLException: Could not retrieve connection info from pool
java.lang.RuntimeException: java.sql.SQLException: Could not retrieve connection info from pool
at com.backendless.db.connection.pool.BaseConnectionPool.getConnection(BaseConnectionPool.java:38)
at com.backendless.db.connection.pool.DbCpConnectionPool.getConnection(DbCpConnectionPool.java:40)
at com.backendless.db.connection.pool.ShardedConnectionPoolManager.buildConnection(ShardedConnectionPoolManager.java:107)
at com.backendless.db.connection.pool.ShardedConnectionPoolManager.getConnection(ShardedConnectionPoolManager.java:73)
at com.backendless.db.connection.pool.ShardedConnectionPoolManager.getConnection(ShardedConnectionPoolManager.java:67)
at com.backendless.util.db.DbcpConnectionProviderImpl.getConnection(DbcpConnectionProviderImpl.java:68)
at com.backendless.util.db.DbcpConnectionProviderImpl.getConnection(DbcpConnectionProviderImpl.java:57)
at org.hibernate.internal.NonContextualJdbcConnectionAccess.obtainConnection(NonContextualJdbcConnectionAccess.java:38)
at org.hibernate.resource.jdbc.internal.LogicalConnectionManagedImpl.acquireConnectionIfNeeded(LogicalConnectionManagedImpl.java:108)
at org.hibernate.resource.jdbc.internal.LogicalConnectionManagedImpl.getPhysicalConnection(LogicalConnectionManagedImpl.java:138)
at org.hibernate.engine.jdbc.internal.StatementPreparerImpl.connection(StatementPreparerImpl.java:50)
at org.hibernate.engine.jdbc.internal.StatementPreparerImpl$5.doPrepare(StatementPreparerImpl.java:149)
at org.hibernate.engine.jdbc.internal.StatementPreparerImpl$StatementPreparationTemplate.prepareStatement(StatementPreparerImpl.java:176)
at org.hibernate.engine.jdbc.internal.StatementPreparerImpl.prepareQueryStatement(StatementPreparerImpl.java:151)
at org.hibernate.loader.plan.exec.internal.AbstractLoadPlanBasedLoader.prepareQueryStatement(AbstractLoadPlanBasedLoader.java:198)
at org.hibernate.loader.plan.exec.internal.AbstractLoadPlanBasedLoader.executeQueryStatement(AbstractLoadPlanBasedLoader.java:162)
at org.hibernate.loader.plan.exec.internal.AbstractLoadPlanBasedLoader.executeLoad(AbstractLoadPlanBasedLoader.java:104)
at org.hibernate.loader.entity.plan.AbstractLoadPlanBasedEntityLoader.load(AbstractLoadPlanBasedEntityLoader.java:285)
at org.
Problem description
Describe what you did in console that led to the error. Please provide a description of what actually happens. Be descriptive: “it doesn’t work” does not describe what the behavior actually is. This will help us with reproducing the problem.
Steps to reproduce
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Same issue here: trying to access Apps on European Cluster:
Something went wrong
Backendless encountered an error while handling the request. An internal trouble ticket with ID bl-server:8568CFAB-023F-52B1-FF2E-3106AD65DF00 has been created and we will be investigating the issue. …
Error Details:
Backendless encountered an error while handling the request. An internal trouble ticket with ID bl-server:8568CFAB-023F-52B1-FF2E-3106AD65DF00 has been created and we will be investigating the issue.
java.sql.SQLException: Could not retrieve connection info from pool
java.lang.RuntimeException: java.sql.SQLException: Could not retrieve connection info from pool
at com.backendless.db.connection.pool.BaseConnectionPool.getConnection(BaseConnectionPool.java:38)
at com.backendless.db.connection.pool.DbCpConnectionPool.getConnection(DbCpConnectionPool.java:40)
at com.backendless.db.connection.pool.ShardedConnectionPoolManager.buildConnection(ShardedConnectionPoolManager.java:107)
at com.backendless.db.connection.pool.ShardedConnectionPoolManager.getConnection(ShardedConnectionPoolManager.java:73)
at com.backendless.db.connection.pool.ShardedConnectionPoolManager.getConnection(ShardedConnectionPoolManager.java:67)
at com.backendless.util.db.DbcpConnectionProviderImpl.getConnection(DbcpConnectionProviderImpl.java:68)
at com.backendless.util.db.DbcpConnectionProviderImpl.getConnection(DbcpConnectionProviderImpl.java:57)
at org.hibernate.internal.NonContextualJdbcConnectionAccess.obtainConnection(NonContextualJdbcConnectionAccess.java:38)
at org.hibernate.resource.jdbc.internal.LogicalConnectionManagedImpl.acquireConnectionIfNeeded(LogicalConnectionManagedImpl.java:108)
at org.hibernate.resource.jdbc.internal.LogicalConnectionManagedImpl.getPhysicalConnection(LogicalConnectionManagedImpl.java:138)
at org.hibernate.engine.jdbc.internal.StatementPreparerImpl.connection(StatementPreparerImpl.java:50)
at org.hibernate.engine.jdbc.internal.StatementPreparerImpl$5.doPrepare(StatementPreparerImpl.java:149)
at org.hibernate.engine.jdbc.internal.StatementPreparerImpl$StatementPreparationTemplate.prepareStatement(StatementPreparerImpl.java:176)
at org.hibernate.engine.jdbc.internal.StatementPreparerImpl.prepareQueryStatement(StatementPreparerImpl.java:151)
at org.hibernate.loader.plan.exec.internal.AbstractLoadPlanBasedLoader.prepareQueryStatement(AbstractLoadPlanBasedLoader.java:198)
at org.hibernate.loader.plan.exec.internal.AbstractLoadPlanBasedLoader.executeQueryStatement(AbstractLoadPlanBasedLoader.java:162)
at org.hibernate.loader.plan.exec.internal.AbstractLoadPlanBasedLoader.executeLoad(AbstractLoadPlanBasedLoader.java:104)
at org.hibernate.loader.entity.plan.AbstractLoadPlanBasedEntityLoader.load(AbstractLoadPlanBasedEntityLoader.java:285)
at org.hibernate.loader.entity.plan.AbstractLoadPlanBasedEntityLoader.load(AbstractLoadPlanBasedEntityLoader.java:267)
at org.hibernate.loader.entity.plan.LegacyBatchingEntityLoaderBuilder$LegacyBatchingEntityLoader.load(LegacyBatchingEntityLoaderBuilder.java:137)
at org.hibernate.persister.entity.AbstractEntityPersister.doLoad(AbstractEntityPersister.java:4521)
at org.hibernate.persister.entity.AbstractEntityPersister.load(AbstractEntityPersister.java:4511)
at org.hibernate.event.internal.DefaultLoadEventListener.loadFromDatasource(DefaultLoadEventListener.java:571)
at org.hibernate.event.internal.DefaultLoadEventListener.doLoad(DefaultLoadEventListener.java:539)
at org.hibernate.event.internal.DefaultLoadEventListener.load(DefaultLoadEventListener.java:208)
at org.hibernate.event.internal.DefaultLoadEventListener.proxyOrLoad(DefaultLoadEventListener.java:327)
at org.hibernate.event.internal.DefaultLoadEventListener.doOnLoad(DefaultLoadEventListener.java:108)
at org.hibernate.event.internal.DefaultLoadEventListener.onLoad(DefaultLoadEventListener.java:74)
at org.hibernate.event.service.internal.EventListenerGroupImpl.fireEventOnEachListener(EventListenerGroupImpl.java:118)
at org.hibernate.internal.SessionImpl.fireLoadNoChecks(SessionImpl.java:1231)
at org.hibernate.internal.SessionImpl.fireLoad(SessionImpl.java:1220)
at org.hibernate.internal.SessionImpl.access$2100(SessionImpl.java:202)
at org.hibernate.internal.SessionImpl$IdentifierLoadAccessImpl.doLoad(SessionImpl.java:2848)
at org.hibernate.internal.SessionImpl$IdentifierLoadAccessImpl.lambda$load$1(SessionImpl.java:2825)
at org.hibernate.internal.SessionImpl$IdentifierLoadAccessImpl.perform(SessionImpl.java:2781)
at org.hibernate.internal.SessionImpl$IdentifierLoadAccessImpl.load(SessionImpl.java:2825)
at org.hibernate.internal.SessionImpl.find(SessionImpl.java:3413)
at org.hibernate.internal.SessionImpl.find(SessionImpl.java:3375)
at com.backendless.datamodel.dao.AbstractEntityManager.find(AbstractEntityManager.java:87)
at com.backendless.datamodel.dao.AbstractEntityDAO.lambda$find$2(AbstractEntityDAO.java:47)
at com.backendless.datamodel.main.dao.MainJpaContext.executeSync(MainJpaContext.java:69)
at com.backendless.datamodel.main.dao.MainJpaContext.lambda$execute$0(MainJpaContext.java:37)
at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1768)
