Export failed java.lang.InterruptedException

File Service
1

I’m getting this error VIA email when trying to export a table. Application ID: 637EAF50-C824-4368-FF6E-9C88F79A4600

Also, there is a typo in the email: “bellow” should read “below”

Email Message:

Backendless finished export your data unsuccessfully for application: SecondLifeBooks.

See export log bellow:

1 12:20:33 EXPORT Export table: Book started
2 12:50:33 EXPORT Export failed java.lang.InterruptedException
3 12:50:34 EXPORT Export table: Book finished

2

Hello, @Luke_Jasudavicius

I’ve run a test export on my end and it completed successfully. The issue appears to have been temporary, please try again and let us know if the problem persists.

Kind regards,
Karyna

3

Hello, trying the same export today and getting the same issue.

4

Hello @Luke_Jasudavicius

image
image1022×154 6.79 KB

I just started the export for your table. The export completed successfully. Please check it.

Regards,
Inna

5

I have tried this export a few times over the past week and it seems to fail every time when I attempt it. I just tried a new one and it failed this morning.

6

Hello @Luke_Jasudavicius

In your case, it looks like you’ve reached the 30-minute limit.
I logged into your app and tried to export. The export failed, but for a different reason.
I’ve created an internal task to investigate issues and help you with this.

Regards

8

Hi, I’m still trying to run an export and getting this email:

Backendless finished export your data unsuccessfully for application: SecondLifeBooks.

See export log bellow:

1 14:14:50 EXPORT Export table: Book started
2 14:44:51 EXPORT Export failed java.lang.InterruptedException
3 14:44:51 EXPORT Export table: Book finished

9

Hello @Luke_Jasudavicius

Thank you for the update.

We can confirm that the export process is consistently hitting the 30-minute execution limit in your application, which results in the java.lang.InterruptedException error you see in the email notification.

Our team already has an internal investigation task for this issue. We’re currently reviewing possible ways to improve the export handling for large tables and identify why the process cannot complete within the allowed timeframe in your case.

We’ll update you as soon as we have more information or a workaround to suggest.

Regards,
Volodymyr