Exporting not possible

Data Service
1

Hi,

I just started an export of a clients database (appId: 3EC9156B-FDDA-1998-FF35-4DA70D8C2800) and it failed with this email response:

Backendless finished export your data unsuccessfully for application: greylabelz.

The Export log located in File Service in export directory.

You can download exported zip file from File-Service.

Download link: null

See export log bellow:

1 16:04:06 EXPORT Export started

2 16:04:06 EXPORT Exporting table: GeoPoint

3 16:04:07 EXPORT Exporting table: Setcard__c

4 16:04:07 EXPORT Exporting table: CategorySubcategory__c

5 16:04:07 EXPORT Exporting table: Brand__c

6 16:04:07 EXPORT Exporting table: Buyer__c

7 16:04:07 EXPORT Exporting table: Loggers

8 16:04:07 EXPORT Exporting table: Attachment__c

9 16:04:13 EXPORT Exporting table: Booking__c

10 16:04:13 EXPORT Exporting table: Contact__bak

11 16:04:13 EXPORT Exporting table: Contact__c

12 16:04:13 EXPORT Exporting table: Users

13 16:04:13 EXPORT Exporting table: Attachment__bak

14 16:04:13 EXPORT Exporting Application Settings

15 16:04:14 EXPORT Generating export.zip

16 16:04:16 EXPORT Export failed null

2

Hello, Mathis!

We’ve restarted service a short time ago. Maybe, it could cause the fail. Could you please try exporting your data again?

Thank you!

3

Second try:

Backendless finished export your data unsuccessfully for application: greylabelz.

The Export log located in File Service in export directory.

You can download exported zip file from File-Service.

Download link: null

See export log bellow:

1 16:23:20 EXPORT Export started

2 16:23:20 EXPORT Exporting table: GeoPoint

3 16:23:20 EXPORT Exporting table: Setcard__c

4 16:23:20 EXPORT Exporting table: CategorySubcategory__c

5 16:23:20 EXPORT Exporting table: Brand__c

6 16:23:20 EXPORT Exporting table: Buyer__c

7 16:23:20 EXPORT Exporting table: Loggers

8 16:23:20 EXPORT Exporting table: Attachment__c

9 16:23:26 EXPORT Exporting table: Booking__c

10 16:23:26 EXPORT Exporting table: Contact__bak

11 16:23:26 EXPORT Exporting table: Contact__c

12 16:23:26 EXPORT Exporting table: Users

13 16:23:26 EXPORT Exporting table: Attachment__bak

14 16:23:26 EXPORT Exporting Application Settings

15 16:23:26 EXPORT Generating export.zip

16 16:23:30 EXPORT Export failed null

4

Hi Mathis,

we’re looking into it.

Regards,
Mark

5

Hi Mathis,

we have figured out that some thing wrong with Attachment__c table, if exclude it from export every thing is ok. So we are working on this issue.

6

Hi Mathis,

we have fixed this issue, and you can find exported data in your file service.