Fetching records issue

rajasekhar_puligadda · February 11, 2019, 11:39am

I got the error below

We noticed a long running request.

This may happen when the console loads sorted objects from a table containing a large number of records. You can try disabling sorting by using the sorting icon for the columns.

Or contact your system administrator.

rajasekhar_puligadda · February 11, 2019, 12:17pm

Got another error like " Task execution is aborted due to timeout"

Volodymyr_Ialovyi · February 11, 2019, 1:07pm

Hi @rajasekhar_puligadda

Can you describe the actions that led to this error?

rajasekhar_puligadda · February 12, 2019, 5:21am

Some times we are getting these issues, loading data slowly from backendless db

sergey-chupov · February 12, 2019, 8:58am

Good day Rajasekhar,
If the issue persists, we need a specific request which performs slowly. If that is only occasional, it may happen either because of your network connection or because of any load peaks on our side. The latter we try to avoid, so please report if this is really frequent.

rajasekhar_puligadda · February 12, 2019, 9:05am

I have faced backendless database related issues nearly 5 times from past 3 months as i have observed

sergey-chupov · February 12, 2019, 9:31am

Yes, not only you did face them, unfortunately. If you experienced slow response time during the database issues mentioned in our Slack #general channel, then it’s expected.