File storage limit

General
1

Hi. I think our plan supports a max of 10 GB storage. Where could I see how much we’re at?

2

Hi Marc,

It will be available on the Manage > Billing > Billing Plan screen. Click the “Usage and Limits” link for the current plan.

Regards,
Mark

3

Thanks Mark. I’m seeing the plan limit there of 10 GB, however where can I see what our actual file space usage is which should not exceed 10 GB?

4

It should be in the “Current Usage” column in the “Usage” popup.

5

Wow thanks I’m clearly blind, it’s right there. If we need more file storage, could we buy?

6

Yes, of course. Additional space is available as an extension through the marketplace:

Marketplace Category - File Service - QRMaker - Backendless 2025-06-26 18-02-20
Marketplace Category - File Service - QRMaker - Backendless 2025-06-26 18-02-201004×702 161 KB

7

Great! My question came up because users are uploading video files. I used the File Uploader Button component for this on our pages. Is there a limit on file size the user can upload with the File Uploader Button, and can I set one as needed, of say 10 MB?

8

Yes, there is a service-wide limit in our infrastructure. I do not recall what it is exactly, but I will find out and let you know.

1 Like
9

Just checking in on this as we have a file upload issue we’re addressing with a user. Please let me know if there are any limits in place when you get a chance. Thanks again Mark.

10

Hi Marc,

I apologize for the wait. The file upload limit is set to 10gb.

Regards,
Mark

11

Great thanks! 10 GB is more than enough.