For some reason, we have multiple instances of various Backendless services trying to run simultanously

Hello @vladimir-upirov

My understanding of Backendless Pro Community Edition was it was limited to 1 instance of the various services that make up Backendless.

For some weird reason, we have 10 instances trying to run simultaneosly for the following services:
bl-server
bl-rt-server
bl-taskman
bl-hazelcast
bl-web-console

All of the other services look normal.

Might this be a known issue that you guys have experienced before?

Mike

Hi Mike,

You need to get a support package for your installation so we can assist you with this issue.

Regards,
Mark

Hello @mark-piller

Unfortunately, that’s not an option for us right now.

Maybe after your support prices come down, or you have a monthly option for support, that might be doable for us in the future.

Mike

I understand. Unfortunately, we cannot provide both a free product and free support.

Mark

I didn’t say that it wasn’t working, Backendless is working just fine, it just has multiple instances listed in the console for each service that I listed above.

I thought that you might want to know that you might have an issue :slight_smile:

Mike

Hey @mark-piller

From our experience, if a company does have a free product, there’s normally a knowledge base to potentially help when issues do arise. Such as Mongo DB Community Server, MySQL Community Server, etc…

Your installation instructions don’t even exist :slight_smile: Mac OS/Windows - Backendless Pro Administrator Guide

Click on this at the bottom (Pro Manager instructions):

Just leads to a big fat:

404 Not Found

nginx

While there is a 404 which we will fix, it does not negate the fact that you would need to get a support package to get support for your installation.

Regards,
Mark

Yes, @Mark, I actually got that the first time that you said it.