Getaddrinfo ENOTFOUND bl-server

Tim_Jones · March 22, 2024, 1:38pm

I’ve been getting these errors from different cloud code services for the last 24 hours or so.

getaddrinfo ENOTFOUND bl-server

getaddrinfo EAI_AGAIN bl-server

Do you see anything on your end?

Thanks,
Tim

Volodymyr_Ialovyi · March 22, 2024, 1:45pm

Hello @Tim_Jones

We are looking into it.

Regards,
Volodymyr

Tim_Jones · March 22, 2024, 1:53pm

Thanks @Volodymyr_Ialovyi !

Tim_Jones · April 1, 2024, 2:10pm

@Volodymyr_Ialovyi

I’m sure you’ve had your hands busy with the outage last week, but I wanted to check if there was any update on this. I received another related error -

getaddrinfo EAI_AGAIN

Inna_Shkolnaya · April 1, 2024, 2:29pm

Hello @Tim_Jones

I apologize for the inconvenience. I have informed our specialists about your problem.

Regards,
Inna

Tim_Jones · April 1, 2024, 4:27pm

Thanks @Inna_Shkolnaya!

We just got another error -

getaddrinfo EAI_AGAIN

Tim_Jones · April 3, 2024, 3:27pm

Another error came in today -

getaddrinfo ENOTFOUND bl-server

oleg-vyalyh · April 4, 2024, 10:03am

Hi. This doesn’t seem to be a common problem. We will write here about the progress/result.
Also, please, provide your appId.

Tim_Jones · April 4, 2024, 1:14pm

I get this every couple of days. Happened again this morning -

getaddrinfo ENOTFOUND bl-server

App Id: EEE25B20-17FA-97DD-FF29-EC45A5072A00

Thanks,
Tim

Andriy_Konoz · April 5, 2024, 9:23am

@Tim_Jones ,

We are currently investigating possible causes of this error.

Sorry for inconvenience

Regards, Andriy

Tim_Jones · April 12, 2024, 1:27pm

Another error -

getaddrinfo EAI_AGAIN

Tim_Jones · May 30, 2024, 2:16pm

These errors have surfaced again this morning -

getaddrinfo EAI_AGAIN

getaddrinfo ENOTFOUND bl-server

Nikita_Fedorishchev · May 30, 2024, 4:02pm

Hello, @Tim_Jones.

Thank you. I reported this to our developer who is working on resolving this issue.

Regards, Nikita.

Tim_Jones · May 30, 2024, 4:08pm

Thank you @Nikita_Fedorishchev

Tim_Jones · July 17, 2024, 12:59pm

I had another error in my log -

getaddrinfo ENOTFOUND bl-server

Any progress?

Dima · July 17, 2024, 1:19pm

Hello @Tim_Jones

We are already looking into the issue.
Sorry for the inconvenience.

We will let you know when we get additional information about it.

Dima · July 17, 2024, 1:47pm

@Tim_Jones the fix is already implemented and now it’s in testing before release.

We will notify you when it will be released.

Regards, Dima.

Tim_Jones · July 17, 2024, 1:56pm

Thanks @Dima!!

Tim

Tim_Jones · August 26, 2024, 11:35pm

I’m seeing a bunch of these errors over the last hour or so, causing performance issues and user frustration.

getaddrinfo EAI_AGAIN

getaddrinfo ENOTFOUND

Can you guys check on your end for me please?

@mark-piller

Thanks,
Tim

mark-piller · August 26, 2024, 11:47pm

Is there a specific endpoint we can check?