Impossible adding new iOS SSL push notification certificate or deleting existing certificate

iOS
1

the SSL certificate for my application has expired, and I would like to upload the new certificate I just created. Unfortunately I cannot add a new certificate because I get following error:

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Editing the certificate and changing it fires the same error message

When I try to delete the existing certificate, the checkbox beside the active certificate is disabled and when I try to delete the certificate using the higher level checkbox

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I get this message

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image537×343 18.5 KB

I don’t know what to do, please advise because I must use the push notifications next thursday, April 10th.

3

Hello @VG

We were able to reproduce your problem.
The internal ticket is created, we will let you know about solution. I have set the ticket to high priority and we are planning to release a fix today or tomorrow.

Regards,
Inna

4

@VG

We’ve implemented a fix for the issue you reported. Could you please check and let us know if everything is working correctly on your end?

Regards,
Inna

5

Hi Inna, yes!! thank you, I was able to upload the new certificate. I will now test the push notifications and let you know if it works.

6

I tried sending a push notification but the segment or the template is always marked as invalid:

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I also created a template with the deviceId above, but I always get that the clause is invalid

What am I doing wrong?

7

Hello @VG

The error indicates that you have an incorrectly formed whereClause. Please refer to this documentation for examples of correct whereClause.
https://backendless.com/docs/rest/push_notification_audience.html

Regards,
Inna

8

thank you: my bad.