Internal error when creating any app

Application ID: null
Error UID: 176C3A1A-3573-4DBE-8E4D-3E834BF51C33

Backendless encountered an error while handling the request. An internal trouble ticket with ID bl-server:176C3A1A-3573-4DBE-8E4D-3E834BF51C33 has been created and we will be investigating the issue.
Error during request Response code: 502Response body '<html>
<head><title>502 Bad Gateway</title></head>
<body>
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx</center>
</body>
</html>
'. Response headers: java.net.http.HttpHeaders@1fc88339 { {connection=[keep-alive], content-length=[150], content-type=[text/html; charset=utf-8], date=[Tue, 10 Jun 2025 09:39:43 GMT], server=[nginx], strict-transport-security=[max-age=31536000; preload]} }
java.lang.RuntimeException: Error during request Response code: 502Response body '<html>
<head><title>502 Bad Gateway</title></head>
<body>
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx</center>
</body>
</html>
'. Response headers: java.net.http.HttpHeaders@1fc88339 { {connection=[keep-alive], content-length=[150], content-type=[text/html; charset=utf-8], date=[Tue, 10 Jun 2025 09:39:43 GMT], server=[nginx], strict-transport-security=[max-age=31536000; preload]} }
	at com.backendless.httpclient.HttpClientHelper.handleResponse(HttpClientHelper.java:86)
	at java.base/java.util.concurrent.CompletableFuture$UniApply.tryFire(CompletableFuture.java:646)
	at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:510)
	at java.base/java.util.concurrent.CompletableFuture.postFire(CompletableFuture.java:614)
	at java.base/java.util.concurrent.CompletableFuture$UniWhenComplete.tryFire(CompletableFuture.java:844)
	at java.base/java.util.concurrent.CompletableFuture$Completion.exec(CompletableFuture.java:483)
	at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:373)
	at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1182)
	at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1655)
	at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1622)
	at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:165)

Problem description

When I try to create new app, it is happening.

Steps to reproduce

Please describe steps to reproduce starting from the first action.

Hi @Asilbek

We sincerely apologize for any inconvenience caused. Our team is actively working on resolving the issue with the European cluster.

We will update you as soon as the problem is resolved. Thank you for your patience and understanding.

Best regards,
Sergey

Hi
We’ve restored all services to normal operation.
Thank you for your patience during the recent disruption.
If you’re still experiencing any issues, please let us know — we’re here to help!

Regards,
Sergey