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Internal Ticket Error when Publishing Service


(Phil) #1

When I try to publish my NodeJS service from the IDE I get this message:

Error: Unable to publish model. Backendless encountered an error while handling the request. An internal trouble ticket with ID F2D2CF16-3388-AA0C-FF2D-6D4602EF7600 has been created and we will be investigating the issue.

It just started happening about an hour ago. I don’t think I changed anything. Any help?


(Denis Happy) #2

Hi, could you please share your App ID?


(Phil) #3

Sure. 7E70A04E-297D-62DA-FF85-191102E75400


(Denis Happy) #4

Its real error:
Duplicate entry ‘curUserId-9C2BC475-D93E-FC8A-FF78-510A3C7E5600’ for key ‘ui_name_methodId’


(Denis Happy) #5

please, check your model


(Phil) #6

Thank you. I was able to fix it with that information.


(Denis Happy) #7

Please, send a service code you couldn’t deploy, so that we can provide more comprehensive information in the future, in email support@backendless.com