Hi guys,
I’m trying to order the events but it keeps showing error. Is the service down?
Hi Louis,
I checked if there were any known problems at the time when you posted and didn’t see any. Have you tried again? Did it work?
Regards,
Mark
Hi @mark-piller
I just checked and it still pops the error box. Is there any reason why I’m experiencing this while on your server side it’s fine?
It needs to be investigated. Please let me know your application ID and the names of the event handlers you are rearranging.
Regards,
Mark
App ID D3828E7D-B42E-B69F-FFFC-EFE55E612400
There are only two events. The current order works fine for me so no problem for now. But I’d still like to know why the error. Thanks a lot @mark-piller !
Hi Louis,
To understand the error, we need to be able to reproduce the problem. Does it still happen?
Regards,
Mark
Hello, @Louis.
We were able to reproduce your problem. Internal ticket BKNDLSS-23733 was created.
We will investigate this issue in more detail, solve it and give you feedback.
Regards, Nikita.
Hello @Louis
We’ve just updated cloud servers with a fix for the issue you described above. Could you kindly let us know whether fix works for you well?
Regards,
Inna