Hi!
im having trouble making this curl to work.
curl -X POST 'https://api.sightengine.com/1.0/transform.json' \
-F 'media=@./image1.jpg' \
i searched the forums and used this blocks
and i get this error
Please make sure you encode your form data with the 'multipart/form-data' encoding and send your media file under the following key: 'media
i tried adding this block but it still fail
so i just want to know if its possible or i need to code this one.
Hey
I understand that I don’t have an active support package. but my topic is not about my installation or about the pro version in general
it’s a general question about codeless and to my knowledge you do provide support to free tier users in this regard. Is that correct?
Answering this question will be a great help to everyone on the platform who may need it in the future 
The platform is awesome and you guys are great and it deserves more attention.
Keep up the good work!
Hello, @mohammad_altoiher
Thank you very much for your kind words about the platform and for sharing your feedback - it truly means a lot to us.
I understand your question is about the general Codeless feature, and we always try to help where we can. However, for self-hosted (pro) installations, our policy is that direct support is only available for users with an active support package. Unfortunately, we’re not able to make exceptions to this policy.
We hope you continue to find value in the platform. If you ever choose to add a support package in the future, we would be happy to assist you with any questions or issues.
Thank you again for your understanding and support.
Kind regards,
Karyna
