Issue Recreating a Deleted Page in UI Builder

Hello,

I am experiencing an issue when trying to recreate a deleted page in UI Builder.

I previously had a page named “ManageEmployee”, which I deleted. Now, when I create a new page with the same name, based on another existing page (which should be an exact copy), it behaves incorrectly. The the new page inherits unexpected values or settings, as if something from the old page is still affecting it.

Last week, I encountered a serious concurrency issue related to this page. I suspect that some internal data or references to the old “ManageEmployee” page might still exist, causing the problem.

Is there a way to completely remove any traces of the old “ManageEmployee” page so I can create a fresh version without issues?

Thank you for your help!

Regards,
Manuel

Hello @Manuel_Germano

We are investigating this problem.
I also have a question: have you tried creating a copy of this page with a different name? If so, does this page work as you expect?

Regards,
Inna

Hello @Inna_Shkolnaya,
Yes, i did that yesterday. With a different name (“ManageEmployee2”) it works, at least it seems so. But if i change it back to “ManageEmployee”, strange things happen… :slight_smile:
I tried checking the file service, to see if there is any reference to the old page “ManageEmployee”… but i didn´t find anything.
Thanks.
Regards,
Manuel

Could you please describe what exactly is starting to go wrong(some particular handler, some particular component) so that it would be easier for us to localize the problem.

Regards,
Inna

Example: A button where a “code line” (codeless) simply disappears:

ManageEmployee2 (OK version):

ManageEmployee:

But there are more cases, like “blocks of code” disabled that become enabled in “Manage Employee”. It really seems that it is inheriting some lost old version associated to “ManageEmployee”.

Hope this helps.

Thank you.

Regards,
Manuel

I tried to reproduce your problem in my application and was unable to do so. I also consulted with my colleagues about your problem and we came to the conclusion that it might be a problem with FS synchronization. After deleting a page, wait for some time and do not create a new page immediately.

You can also use the backup functionality. It is done after editing, deleting pages, containers.

Regards,
Inna

Hello Inna,

Not sure if this is related, but i was working on this page and suddenly this message popped up:

How can i solve this? As it is, i´m not able to preview this page. As a workaround, i created a new page based on this one, and it is working fine. Howver, I´d still like to know why this happened and how to fix it.

Thank you.

Regards,
Manuel

Hello @Manuel_Germano,

It’s hard to say why this happened since it’s a rare issue. I see you’ve already resolved it yourself. If it happens again, please let us know what you did right before it—this will help us identify the cause.

Regards,
Stanislaw

Hello @stanislaw.grin,
OK, but is there a way to fix this page?
Thank you.
Regards,
Manuel

Hello @Manuel_Germano could you say again app id, container and page name please?