Issue with Image Reference

Ali_Sakhi · January 6, 2023, 1:49pm

Hi Inna

Please switch the springboard from BaltiShop app to BaltiShop2.

This is in development so no need for migration.

Inna_Shkolnaya · January 6, 2023, 2:55pm

@Ali_Sakhi

Can you share the App ID of the old and new apps?

Regards,
Inna

Ali_Sakhi · January 6, 2023, 11:13pm

Hi

Old Application Id: A111BC52-1B55-3294-FFDD-6C553F31FD00
New Application Id: D8DBD012-6D4A-DDEA-FFC9-FB267BC5B600

Andriy_Konoz · January 31, 2023, 4:14pm

Hi @Ali_Sakhi ,

Sorry for a long delay.
I have moved Springboard to your US app and removed it from your EU app.

Regards, Andriy

Alex_Klein · April 23, 2023, 10:00am

@mark-piller so could it be the case that public files/images cannot be accessed from some countries or some services? We’re having trouble getting images to show up in emails, even though the image link works fine when pasting into a browser (without being logged in, so “public”). If there’s any info you have about public files not being accessible in some situations (country, gmail, etc), please share

mark-piller · April 23, 2023, 12:48pm

I do not have information support the general thesis that countries or providers are blocking our endpoints. Every issue should be looked into individually.