Issues Uploading A File

General
1

I’ve tried to upload two different MP3’s and for some reason it acts like its loading and then doesn’t load.

2

Is this with Android, iOS, REST or management console?

3

The management console, tried both a mac and a pc. No mp3 files will upload. Are there file size limits?

4

There can be a number of reasons why uploading may fail. Let’s start with the detailed description of the behaviour and some examples which reproduce it.

5

Here’s a video recording of uploading an mp3 using console:

https://monosnap.com/file/Kho3Q3I2KRIUU126NLUINFF7gwGnAE

You can listen to the uploaded file here:
https://api.backendless.com/31CB9FED-F34C-5541-FF26-6C2B6719F200/v1/files/music/Dr.+Dre+%26amp%3B+Snoop+Dogg+-+Still+D.R.E.+(Instrumental)+[pleer.com].mp3

6

This worked. The only difference is, instead of using the Upload option, we drag and drop, and the file goes through. May be a strange bug you might want to look into. Thanks for the follow up.

7

Hey David,

I just tried uploading with the “Upload File” button and it worked.

Does the error happen every time? Have you tried different files? Perhaps some other directory?

Regards,
Mark