IsValidLogin() handling

Justinas_Grazulis · February 24, 2021, 11:24am

Hi,

Having an issue understanding how to handle the case when isValidLogin() returns false.

On my website (we use Backendless JS SDK), user is logged in using ‘stayLoggedIn = true’ flag, and isValidLogin() still often returns false. Shouldn’t the Backendless library renew the token without the need for the user to re-enter the password if stayLoggedIn is set to true? Since documentation does not talk about this, how should I handle this situation for a normal and smooth user experience?

Thanks,
Justinas.

Denys_Presich · February 24, 2021, 1:17pm

Hello again, @Justinas_Grazulis

Even if the stayLoggedIn flag set to true when the token is expired Backendless wouldn’t renew the user’s token.

Regards, Denys

mark-piller · February 24, 2021, 2:25pm

@Justinas_Grazulis , token expiration may occur under the following circumstances:

When the session expires. Session expiration is configured in console at Users > Login > Enable Session timeout
If multiple logins are enabled. See Users > Login > Enable Multiple Logins.

Regards,
Mark

Klaas_Klever · March 18, 2021, 1:01pm

@mark-piller :

What does this mean precisely? The token expires if multiple logins are enabled? Or does this mean, the first token expires if a second login occurs?
Regards,

sergey.kuk · March 18, 2021, 3:38pm

Hello @Klaas_Klever,

If you turn on multiple logins, and put 10 simultaneous logins, hhen when 11 guy came, he will get an error