Javascript RT issues

JavaScript
1

After you guys remove ACL I’m forced to use the whereClause on the client.
but for some reason the client is still getting the update event fired but on the error function with this:

{
“message”: “Oops. An internal error [dde53c143d64050828418b0c97c34cce] has occurred.We are working on it. Please try again later”,
“code”: 0,
“details”: {}
}

this event should not reach this listener but it does with the above message

2

Hello @mohammad_altoiher

Please provide your applicationId.

Please describe in more detail your steps so that we can reproduce the problem.
At what request do you get this error?

3

appid: 07D0CC0C-4A50-198B-FFFB-78866CCD9600

the code is the same i used for months with no problem i just added a whereClause

RO_StatusChannel.addUpdateListener(“ownerId = '” + user.id + “'”,

    function (ROobj) {   },
    function (error) {
        console.log(error);
    });
4

Hello @mohammad_altoiher

I created an internal ticket (BKNDLSS-24595).
We will inform you about its status additionally in this topic.

5

Hello @mohammad_altoiher

Are you still experiencing this problem?

6

No
its working fine now.
you guys have a lot of issues with real time up time. why?

7

Hi, @mohammad_altoiher

We do our best to make it always easy and pleasant for our developers to work with Backendless. If you encounter any issues, please let us know immediately. So that we can solve them asap and prevent them from happening again.

Regards,
Marina

8

Hey @Marina.Kan
the issue is this happened on the weekend.
so you guys are not available.

my app is not live yet. but this rise my concerns. i worked 2 years on this app and as you know if someone download the app on their phone and face this issue one time he will immediately rate it one star and delete it. mobile users have very little patient to wait for fixes or to give an app another go

the consequences of such issues are devastated to the app even if its only one day.