Logged out of UI and tried to log back in but system reports error before signin popup appears in UI

Bug
1

Application ID: null
Error UID: 4E0ABC32-3F63-4AAA-A3B8-6F0D7E489837

Backendless encountered an error while handling the request. An internal trouble ticket with ID bl-server:4E0ABC32-3F63-4AAA-A3B8-6F0D7E489837 has been created and we will be investigating the issue.
org.hibernate.exception.SQLGrammarException: could not extract ResultSet
javax.persistence.PersistenceException: org.hibernate.exception.SQLGrammarException: could not extract ResultSet
	at org.hibernate.internal.ExceptionConverterImpl.convert(ExceptionConverterImpl.java:154)
	at org.hibernate.query.internal.AbstractProducedQuery.list(AbstractProducedQuery.java:1626)
	at org.hibernate.query.Query.getResultList(Query.java:165)
	at com.backendless.datamodel.main.dao.ApplicationDao.lambda$findByDeveloperId$11(ApplicationDao.java:172)
	at com.backendless.datamodel.main.dao.MainJpaContext.executeSync(MainJpaContext.java:69)
	at com.backendless.datamodel.main.dao.MainJpaContext.execute(MainJpaContext.java:43)
	at com.backendless.datamodel.main.dao.ApplicationDao.findByDeveloperId(ApplicationDao.java:166)
	at com.backendless.management.myapplication.MyApplicationService.lambda$getApplicationsForCurrentZone$3(MyApplicationService.java:251)
	at com.backendless.datamodel.main.dao.MainJpaContext.executeSync(MainJpaContext.java:69)
	at com.backendless.datamodel.main.dao.MainJpaContext.execute(MainJpaContext.java:43)
	at com.backendless.management.myapplication.MyApplicationService.getApplicationsForCurrentZone(MyApplicationService.java:249)
	at controllers.console.MyApplication.lambda$getApplications$0(MyApplication.java:103)
	at com.backendless.datamodel.main.dao.MainJpaContext.executeSync(MainJpaContext.java:69)
	at com.backendless.datamodel.main.dao.MainJpaContext.lambda$execute$0(MainJpaContext.java:37)
	at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1768)
	at com.backendless.async.BackendlessExecutorService.lambda$execute$1(BackendlessExecutorService.java:153)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
	at java.base/java.lang.Thread.run(Thread.java:840)
Caused by: org.hibernate.exception.SQLGrammarException: could not extract ResultSet
	at org.hibernate.exception.internal.SQLExceptionTypeDelegate.convert(SQLExceptionTypeDelegate.java:63)
	at org.hibernate.exception.internal.StandardSQLExceptionConverter.convert(StandardSQLExceptionConverter.java:37)
	at org.hibernate.engine.jdbc.sp

Problem description

Describe what you did in console that led to the error. Please provide a description of what actually happens. Be descriptive: “it doesn’t work” does not describe what the behavior actually is. This will help us with reproducing the problem.

Steps to reproduce

Please describe steps to reproduce starting from the first action.

2

Hello @Paul_HIllen

We apologize for the inconvenience. We are already looking into the problem. Solving this problem is of the highest priority for us.

Regards,
Inna

3

@Paul_HIllen

Problem solved. Can you check and write that everything is working for you?

Regards,
Inna

4

Fast response, thanks